We purchased this tree on Western Ave. Albany NY  14 days ago.. We watered it every night.. The tree appears  dry and brittle.. I have a video of the tree and many of the leaves have fallen off along with a branch.. If there is a way I can share that with you.. I have lightly  sprayed the leaves one evening with hopes that would  help… doesn’t seem to.. Is there any info  or guidance you have that would help ??

Peter Bowden Answered question May 25, 2021

You can send me pictures at peterb@hewitt’s.com  I sounds like a lot of water…just keep it moist..not soggy all the time. Make sure you didn’t bury the stem any deeper that where the soil was on the trunk originally.  Don’t bury the stem with mulch either.  Soil or mulch piled against the bark of the stem slowly strangles the plant.  If it is really bad, you can bring it back for a replacement.

Peter Bowden Answered question May 25, 2021
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